In Family Support we offer a Child centred approach, working in line with the “Right Help, Right Time Framework“.  All our services and programmes are designed to meet the needs of families experiencing challenges.  If you are a professional working with a family that you wish to refer to our services, you can do so by completing a Request for Service Form, located on the Birmingham Forward Steps site.  

The Family Support Team works in partnership with health visitors, midwives, schools, nurseries and other professional’s to provide a robust and effective support to local families.

Our work is based on empowering families, building strengths and supporting them into universal services.

We offer one to one services, workshops, parenting programmes, wellbeing services, empowerment and self-confidence workshops, home-visits and sign posting to relevant services if required.

All the family support staff are committed to providing support to children and families.

Our team is on site throughout the week and can be accessed between the hours 9am to 5pm as we offer a duty worker system. You can also contact the family support team or alternatively come and see us at our family support drop in where you will meet our friendly staff who will support you. If you require any help, support and assistance please talk to one of our team who will be able to help you to the right service.