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As an organisation, we take all complaints seriously. We have a full complaints policy and accompanying set of procedures as set out below.

In the first instance, please complete the Stage 1 Complaints Form this will open an online form hosted on Microsoft Forms.

For a more detailed complaint, please download and complete the Stage 2 Complaints Form this is a Microsoft Word Document.

Please note:

This process is NOT for School Complaints, for further information relating to School Complaints, please visit the dedicated School Complaints page.

Trust Complaints Policy - Excluding School

Click the Icon to open the attached document.

Stage 2 Complaints Form

Click the Icon to open the attached document.